Keywords and phrases: commercial performance, organizational performance, Quality Management System (QMS), ISO 9001 certification.
Received: March 8, 2023; Accepted: April 13, 2023; Published: June 5, 2023
How to cite this article: El Moury Ibtissam, Adil Chebir, Ben Ali Mohamed and Echchelh Adil, Modelling the impact of an ISO 9001 certified quality management system on the commercial performance of Moroccan service firms, Advances and Applications in Statistics 88(1) (2023), 49-73. http://dx.doi.org/10.17654/0972361723039
This Open Access Article is Licensed under Creative Commons Attribution 4.0 International License
References:
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