Keywords and phrases: quality management system ‘QMS’, structural equations, partial least squares ‘PLS’, financial performance
Received: March 1, 2024; Accepted: April 6, 2024; Published: April 25, 2024
How to cite this article: El Moury Ibtissam, Kacimi Houda, Fennane Sara and Echchelh Adil, Contribution to statistical modeling: the relationship between quality management system processes and financial performance, Advances and Applications in Statistics 91(6) (2024), 761-780. https://doi.org/10.17654/0972361724040
This Open Access Article is Licensed under Creative Commons Attribution 4.0 International License
References:
[1] I. El Moury, M. Hadini, A. Chebir, M. Ben Ali and A. Echchelh, Proposal of a causal model measuring the impact of an ISO 9001 certified quality management system on financial performance of Moroccan service-based companies, Statistics in Transition New Series 24(2) (2023), 159-184. [2] I. Farrukh, N. Farah and N. Faizan, Financial performance of firms: evidence from Pakistan cement industry, Journal of Teaching and Education 5(1) (2016), 81-94. [3] A. L. Ganyam and J. A. Ivungu, Effect of accounting information system on financial performance of firms: a review of literature, Journal of Business and Management 21(5) (2019), 39-49. [4] S. Matradi and Y. Mounir, The effect of ISO 9001 certification on financial performance: a systematic review, International Journal of Accounting, Finance, Auditing, Management and Economics 3(2-1) (2022), 83-99. [5] I. El Moury, M. Hadini, A. Chebir and A. Echchelh, Impact of ISO 9001 certification on organizational performance: state of the art, International Journal of Innovation and Applied Studies 31(3) (2020), 648-654. [6] A. Legardinier, Comment limiter les biais liés au choix des échelles de mesure dans les études marketing? Gestion et Management, 2013. [7] W. W. Chin, How to write up and report PLS analyses, Handbook of Partial Least Squares, Concepts, Methods and Applications, V. Esposito Vinzi, W. W. Chin, J. Henseler and H. Wang, eds., Springer, Heidelberg, 2010, pp. 655-690. [8] El Moury Ibtissam, Adil Chebir, Ben Ali Mohamed and Echchelh Adil, Modelling the impact of an ISO 9001 certified quality management system on the commercial performance of Moroccan service firms, Advances and Applications in Statistics 88(1) (2023), 49-73. [9] J. C. Nunnally and I. H. Bernstein, Psychometric Theory, 3rd ed., McGraw-Hill, New York, 1994. [10] C. Fornell and D. F. Larcker, Evaluating structural equation models with unobservable variables and measurement error, Journal of Marketing Research 18(1) (1981), 39-50. [11] P. Roussel, F. Durrieu, E. Campoy and A. El Akremi, Méthodes d’équations structurelles: recherche et applications en gestion, Economica, Paris, 2002, p. 274. [12] W. W. Chin, The partial least squares approach to structural equation modeling, Modern Methods for Business Research, G. A. Marcoulides, ed., Lawrence Erlbaum Associates, Publisher, Mahwah, NJ, 1998, pp. 295-336. [13] M. Tenenhaus and V. Esposito Vinzi, PLS regression, PLS path modeling and generalized procrustean analysis: a combined approach for PLS regression, PLS path modeling and generalized multiblock analysis, Journal of Chemometrics 19(3) (2005), 145-153. [14] M. Wetzels, G. Odekerken-Schroder and C. Vanopen, Using PLS path modeling for assessing hierarchical construct models: guidelines and empirical illustration, MIS Quarterly 33(1) (2009), 177-195. [15] J. Cohen, Statistical Power Analysis for the Behavioral Sciences, Routledge Academic, New York, NY, 1988. [16] P. Evangelos and K. Dimitrios, Performance measures of ISO 9001 certified and non-certified manufacturing companies, Benchmarking: An International Journal 21(5) (2014), 756-774. [17] Basak Manders, Henk de Vries and Knut Blind, The relationship between ISO 9001 and financial performance: a meta-analysis, Academy of Management, 2018. [18] N. Astrini, ISO 9001 and performance: a method review, Total Quality Management and Business Excellence 32(1-2) (2021), 5-32. [19] M. Belkasseh, The relationship between total quality management and financial performance: evidence from Morocco, Archives of Business Research 7(5) (2019), 28-47. [20] B. C. Matheus, L. L. Fabiane and J. C. de Toledo, The impact of ISO 9001 certification on Brazilian firms’ performance: insights from multiple case studies, International Journal of Economics and Management Engineering 15(8) (2021), 677-683. [21] R. A. Awoku, An empirical study on quality management practices, organization performance and supplier’s selection in Southern Minnesota manufacturing firms, Master of Science, Faculty of The Graduate School of Minnesota State University, Mankato, Minnesota, USA, 2012. [22] A. D. Nguyen, C. H. Pham and L. Pham, Total quality management and financial performance of construction companies in Ha Noi, International Journal of Financial Research 7 (2016), 41-53. [23] A. Hróbjartsson, Financial benefits of an ISO 9001 certification, Reykjavík University, Iceland, 2012. [24] C. Valmohammadi and M. Kalantari, The moderating effect of motivations on the relationship between obtaining ISO 9001 certification and organizational performance, The TQM Journal 27(5) (2015), 503-518. [25] Faryal Jalil, M. Shafiq and Wasim ul Rehman, Effect of QMS on innovation and financial performance a developing country perspective, Business and Economic Review 21(3) (2019), 56-72. [26] Otieno Walter Ochieng and P. Kithae, Effect of ISO 9001 quality management system on financial performance of small and medium enterprises in Kenya: a survey of top 100 SMES in Kenya, International Journal of Management and Leadership Studies 3(2) (2021), 137-155. [27] R. W. Zondo, Assessing the financial implications of quality management system accreditation on small training providers in KwaZulu-Natal, South African Journal of Economic and Management Sciences 21(1) (2018), 1-8.
|